Contact the practice
Demo Medical Centre
123 Demo Street
Test Town
County
AB12 3CD
Telephone: 03301231234
Out of Hours: 111
Opening Times
| Monday | 8:00am to 1:00pm and 2:00pm to 6:30pm |
| Tuesday | 7:30am to 5:00pm |
| Wednesday | 8:00am to 7:00pm Booked appointments only from 5pm |
| Thursday | 9:00am to 6:00pm |
| Friday | 8:00am to 6:00pm |
| Saturday | Closed |
| Sunday | Closed |
Dispensary Times
| Monday | 9:00am to 5:30pm |
| Tuesday | 9:00am to 5:30pm |
| Wednesday | 9:00am to 5:30pm |
| Thursday | 9:00am to 5:30pm |
| Friday | 9:00am to 5:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Physical accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
How to make a complaint
We try our best to provide great care to our patients but we understand at times you may have a concern for complaint.
In the first instance please ask to speak to one of the Management Team were we will try to resolve your issue:
Tel: 01234 567890
If you feel you would rather not speak to us than please complete a Patient Complaint Form and return to us:
Email: email address here
Post: address here
If you have already contacted us or you feel you cannot approach us then you can speak to our commissioner. Please see below:
Details of the commissioner here
If you have tried speaking to the practice and the Commissioner but you are not happy with our response you can also contact the Ombudsman:
Post: The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP,
Tel: 0345 0154033
Website: www.ombudsman.org.uk
